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Pristine Hood Cleaning Company, LLC

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1. Services Provided

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Pristine Hood Cleaning Company, LLC provides professional kitchen hood and exhaust cleaning services, including grease removal, filter cleaning/replacement, fan and ductwork cleaning, and compliance inspections in accordance with NFPA 96 standards.

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2. Pricing & Payments

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• Service pricing is determined based on system size, grease buildup, and service frequency.

• Payment is due upon completion unless otherwise agreed in writing.

• Late payments are subject to a 5% late fee per month.

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3. Scheduling & Cancellations

• Services must be scheduled at least 3 days in advance.

• Cancellations or reschedules require 48 hours' notice; failure to do so may result in a cancellation fee.

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4. Access to Equipment

• The client must provide full access to all kitchen exhaust components, including hoods, ducts, fans, and filters.

• If access is blocked or unavailable at the time of service, additional charges may apply for rescheduling.

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5. Compliance & Liability

• Pristine Hood Cleaning Company, LLC follows NFPA 96 guidelines to ensure fire safety compliance.

• We are not liable for pre-existing damage, system malfunctions, or issues arising from grease buildup outside our scheduled service.

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6. Warranty & Service Guarantee

• We guarantee that our cleaning services meet industry standards.

• Any concerns regarding service must be reported within 3 days for resolution.

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7. Limitation of Liability

• Pristine Hood Cleaning Company, LLC is not responsible for loss of business, equipment failure, or damage resulting from grease accumulation between scheduled services.

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8. Confidentiality & Privacy

• Client information is kept confidential and will not be shared with third parties.

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9. Governing Law

• These terms are governed by the laws of the State of Pennsylvania.

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10. Agreement Acceptance

By scheduling service, the client agrees to these Terms and Conditions.